Server
Full Time • Shells Seafood St Pete Beach
Position Overview: As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.
Responsibilities:
- Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
- Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
- Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
- Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
- Effectively use promotional strategies to enhance guest experiences and boost sales.
- Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
- Demonstrate proficiency in operating POS systems and handling various payment terminals.
- Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
- Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
- Perform additional duties as required to ensure the restaurant operates smoothly.
Key Qualifications:
- Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
- Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
- Availability to work flexible hours, including nights, weekends, and holidays.
- Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
- Strong communication skills, with the capability to follow and understand both written and spoken instructions.
- Able to effectively manage multiple tasks in a high-pressure environment.
- Comfortable working in tight spaces with varying noise levels and temperatures.
- Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.
Company History
The history of Shells began in 1985 when my father, a Swiss Gourmet Chef, saw the need for a seafood restaurant that focused primarily on quality, service, and value instead of a fancy atmosphere and high prices.
Our detailed attention to top quality product, attentive service, and competitive pricing led to the restaurant being voted runner up for the 1989 Small Business of the Year Award and winning the vote for the #1 seafood restaurant in Tampa 15 years in a row.
30 years later our mission is still to serve only the finest quality ingredients prepared by experts in a fun, casual atmosphere. You've discovered the best place for seafood in the neighborhood. So, come on in, sit back, relax and prepare to find out what real Florida seafood is all about.
- John Christen
Company Culture & Opportunity
Shells strives for energetic, creative, positive, hardworking, team members who bring out the best in each other day in and day out. We have fun, we work hard, and we celebrate each other’s successes.
We are continuously expanding and searching for solid people to fuel our growth, while providing the opportunity for your personal and professional growth as well.
If that sounds like something you or someone you know would be interested in, click the link below… we’re always looking for the best of the best!
(if you already have a resume on Indeed)
Or apply here.
Health/Dental Insurance
Available for all full time employees!
Employee Meals
We believe in keeping our team fueled for a busy day on the job!
Flexible schedules
to bring out the best of you at work and at home!
No Monday's, Ever!
To recharge your batteries and have a predictable day off to handle your business at home!