Shells is a locally-owned restaurant group that serves fresh seafood in a fun, no frills environment! We offer competitive wages; we can arrange flexible schedules for our team members still in school and we are growing and training/developing from within our ranks for those who are looking for a career in the industry!
- Tips Daily
- Mondays off
- Health Insurance
- Dental Insurance
- Vision Insurance
- Employee Meals
- Flexible Schedules
Responsibilities
Pre-Shift
- Prepares the restaurant for opening by setting up tables and chairs and stocking side stations.
- Completes opening side work such as portioning sauces, cutting lemons, brewing ice tea, etc.
- Ensures tables are ready for Guests. Clean tops and seats, condiments filled and clean.
During Shift
- Greets Guests (Within 1 minute), introduces self, and presents menu specials in a timely and professional manner.
- Follow Points of Service.
- Suggestively sells additional menu items that will complement the Guest's order.
- Properly enters Guest's food and beverage orders into the POS system to ensure accurate orders.
- Checks food and beverage orders for accuracy, adds garnish to plates, and insists that all products meet
- Standards for presentation, taste, and temperature.
- Runs food and beverages to the Guests according to proper serving procedures.
- Maintains a clean work environment by completing side work.
- Pre-busses tables (removing empty glasses and plates)
- Assists in seating Guests at tables, answering the phone and taking To Go orders.
- Anticipates Guest's needs and contributes to the Guest experience (refilling drinks, helping prepare plates, etc.)
- Conducts follow-ups with Guests to assess food and beverage quality, additional requests, etc.
- Checks IDs for drinking Guests, handles intoxicated Guests in the proper manner.
- Picks up debris off floor and cleans up spills promptly.
- Handles Guests' complaints following HBH Recovery Standards.
- Presents Guests with their checks, collects payment and returns change and receipt to the Guest.
- Thanks Guest for dining at HBH to promote return visits.
Closing
- Runs financial reports off the POS system to determine nightly sales, tip-out amounts, etc.
- Presents Manager with signed cash out report to complete the cash out procedure.
- Responsible for accurate cash handling and reconciling to POS transactions.
- Keeps accurate record of daily tips and reports all tips received as income.
- Tips out each shift to compensate the Bussers, Runners, and Bartenders.
- Completes Closing Side Work Duties (restocking, rolling silverware, cleaning station, etc.).
- Checks out with Manager at end of shift; performs additional duties as assigned.
Qualifications
- 18 years or older to meet State requirement for serving alcohol.
- High School or GED equivalent preferred.
- Serving and/or Food Runner service preferred but not necessary.
Company History
The history of Shells began in 1985 when my father, a Swiss Gourmet Chef, saw the need for a seafood restaurant that focused primarily on quality, service, and value instead of a fancy atmosphere and high prices.
Our detailed attention to top quality product, attentive service, and competitive pricing led to the restaurant being voted runner up for the 1989 Small Business of the Year Award and winning the vote for the #1 seafood restaurant in Tampa 15 years in a row.
30 years later our mission is still to serve only the finest quality ingredients prepared by experts in a fun, casual atmosphere. You've discovered the best place for seafood in the neighborhood. So, come on in, sit back, relax and prepare to find out what real Florida seafood is all about.
- John Christen
Company Culture & Opportunity
Shells strives for energetic, creative, positive, hardworking, team members who bring out the best in each other day in and day out. We have fun, we work hard, and we celebrate each other’s successes.
We are continuously expanding and searching for solid people to fuel our growth, while providing the opportunity for your personal and professional growth as well.
If that sounds like something you or someone you know would be interested in, click the link below… we’re always looking for the best of the best!
(if you already have a resume on Indeed)